STAY SAFE IN OUR OASI
Riad le Pèlerin is grateful for the confidence that our customers place in our ability to welcome them in the best conditions of health protection.
For your safety and protection, Riad le Pèlerin has implemented all health prevention actions confirmed by the Moroccan government by strengthening protection and hygiene measures.
Precautionary and emergency measures are applied throughout the Riad: all contact points in the common area and on the terrace, such as door handles, air conditioning controls, tables, chairs, etc. are cleaned and continuously disinfected throughout the day. A temperature control is carried out on all resident and non-resident customers accessing the Riad as well as on all staff. Any equipment or material received is disinfected before being admitted into the perimeter of the Riad.
Our transfer cars are disinfected after each use, as are the luggage before entering the Riad.
ABOUT AREAS
Precautionary measures in accordance with government directives are implemented and very meticulous in inspections and preparation of rooms.
The room team uses new protective equipment before each access to the room. (Masks, gloves, shoe covers, etc.) For the safety and well-being of our customers, the rooms are fully disinfected after each departure and left vacant for 24 hours before being reassigned. Hydro-alcoholic gel dispensers are available in the rooms, at the reception, on the patio and in all the accesses of the establishment. Masks are available to our customers in their rooms.
The restaurant as well as the relaxation areas within the Riad have been refurbished in order to respect the standards of distance between customers.
Strict cleaning and disinfection protocols are applied by our team in our kitchen and restaurant service, with hand cleaning and disinfection performed before each service or before any contact with food daily.
In the event that one of our customers or collaborators or personnel presents particular medical symptoms, we will immediately facilitate contact with COVID-19 emergencies.